Microsoft Exchange Mailboxes

Aug 03, 2005  Microsoft Exchange Server Mailbox Merge Wizard (ExMerge) The ability to merge data to and from an Exchange Server makes this program an invaluable tool with a variety of uses- especially during disaster recovery. The program can also replace existing data instead of merging new data if specified by the Administrator. To manually update an existing Outlook profile so that it uses RPC encryption, follow these steps: In Control Panel, open the Mail item. Select Show Profiles. Select your profile, and then click Properties. Select E-mail Accounts. Select Microsoft Exchange (send from this account by default) account Change. User mailboxes are Exchange mailboxes that are associated with people, typically one mailbox per person. Each user mailbox has an associated Active Directory account that gives the person access to the mailbox to send and receive email messages, and create meetings and appointments. Office 2010 support for Exchange Online mailboxes. If you have more basic usage questions with Microsoft Outlook you can also visit the forums at Microsoft. Jul 06, 2018  In Exchange 2013 and later, you can use the Exchange admin center (EAC) to create a shared mailbox in one step. For details, see Create shared mailboxes in the Exchange admin center. In fact, the EAC has a feature area devoted entirely to shared mailboxes.

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Shared mailboxes make it easy for a group of people in your company to monitor and send email from a common account, such as info@contoso.com or support@contoso.com. When a person in the group replies to a message sent to the shared mailbox, the email looks like it was sent by the shared mailbox, not from the individual user.

Notes:

Exchange
  • If you're using Office 365 for business, you should create your shared mailbox in the Microsoft 365 admin center. For more information, see Create a shared mailbox.

  • Creating a shared mailbox in Exchange Online also creates an active user account with a system-generated (unknown) password. To block sign-in for this account, see Block sign-in for the shared mailbox account. Flexisign software trial version.

  • If your organization uses a hybrid Exchange environment, you should use the Exchange admin center (EAC) in your on-premises Exchange organization to create and manage shared mailboxes. To learn more about shared mailboxes, see Shared Mailboxes.

Use the EAC to create a shared mailbox

Microsoft Exchange Mailbox Transport Delivery

You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the 'User mailboxes' entry in the Recipients permissions topic.

  1. Open the EAC Exchange admin center.

  2. Go to Recipients > Shared and then click New .

  3. Fill-in the required fields:

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    • Display name

    • Email address

  4. To grant Full Access or Send As permissions, click Add , and then select the users you want to grant permissions to. You can use the CTRL key to select multiple users. Confused about which permission to use? See Which permissions should you use? later in this topic.

    Note

    The Full Access permission allows a user to open the mailbox as well as create and modify items in it. The Send As permission allows anyone other than the mailbox owner to send email from this shared mailbox. Both permissions are required for successful shared mailbox operation.

  5. Click Save to save your changes and create the shared mailbox.

Use the EAC to edit shared mailbox delegation

  1. In the EAC, go to Recipients > Shared. Select the shared mailbox, and then click Edit .

  2. Click Mailbox delegation.

  3. To grant or remove Full Access and Send As permissions, click Add or Remove and then select the users you want to grant permissions to.

    Note

    The Full Access permission allows a user to open the mailbox as well as create and modify items in it. The Send As permission allows anyone other than the mailbox owner to send email from this shared mailbox. Both permissions are required for successful shared mailbox operation.

  4. Click Save to save your changes.

Use a shared mailbox

To learn how users can access and use shared mailboxes, check out the following:

Use Exchange Online PowerShell to create a shared mailbox

To connect to Exchange Online PowerShell, see Connect to Exchange Online PowerShell.

This example creates the shared mailbox Sales Department and grants Full Access and Send on Behalf permissions for the security group MarketingSG. Users who are members of the security group will be granted the permissions to the mailbox.

Note

Microsoft Exchange Mailbox Replication Proxy

This example assumes that you've already created the security group MarketingSG and that security group is mail-enabled. See Manage mail-enabled security groups.

For detailed syntax and parameter information, see New-Mailbox.

Which permissions should you use?

You can use the following permissions with a shared mailbox.

  • Full Access: The Full Access permission lets a user open the shared mailbox and act as the owner of that mailbox. After accessing the shared mailbox, a user can create calendar items; read, view, delete, and change email messages; create tasks and calendar contacts. However, a user with Full Access permission can't send email from the shared mailbox unless they also have Send As or Send on Behalf permission.

  • Send As: The Send As permission lets a user impersonate the shared mailbox when sending mail. For example, if Kweku logs into the shared mailbox Marketing Department and sends an email, it will look like the Marketing Department sent the email.

  • Send on Behalf: The Send on Behalf permission lets a user send email on behalf of the shared mailbox. For example, if John logs into the shared mailbox Reception Building 32 and sends an email, it look like the mail was sent by 'John on behalf of Reception Building 32'. You can't use the EAC to grant Send on Behalf permissions, you must use Set-Mailbox cmdlet with the GrantSendonBehalf parameter.

More information

For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts for the Exchange admin center.

Tip

Microsoft Exchange Email Login

Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Online or Exchange Online Protection.